Source: Gary Leff - View from the Wing
While United makes excuses for losing $600 million in the first quarter, and is out of ideas so just copies Delta, they get more and more desperate.
Strategy plans are said to look like what’s “found in a typical operating department’s annual budget presentation than in a corporate presentation..”
So where do they turn for salvation? Elimination of ketchup from Europe flights and garlic bread from Asia flight premium cabins.
The airline that spent 2013 losing 250,000 customers a month is eliminating complimentary meals on their Honolulu – Guam flights.
They’re also shrinking the lavatories on 737-800 ...