Hotels Under Investigation for Cancelling Rooms Booked at Regular Rates, Claiming Mistake

Source: Gary Leff - View from the Wing

Typically we think of a mistake rate as a ‘fat finger’ fare, hitting the wrong key or leaving out a digit. Or perhaps a currency conversion error.

That’s different from a hotel loading their usual rates and then deciding not to honor a booking because they realize later they can sell the room for more to someone else.

Continue reading Hotels Under Investigation for Cancelling Rooms Booked at Regular Rates, Claiming Mistake

Read full article >>

Leave a Reply

Your email address will not be published. Required fields are marked *